TermsofService
Please read these terms carefully before using our services
Last updated: May 25, 2026
1. Acceptance of Terms
By accessing and using Amsterdam Bus services, you accept and agree to be bound by these Terms of Service.
2. Services
Amsterdam Bus provides luxury coach, minibus, and chauffeur transportation services for individuals, groups, and corporate clients in the Netherlands and Europe.
3. Booking & Payment
- Bookings must be confirmed in writing via email or our website
- A deposit may be required to secure your reservation
- Full payment is due before the start of the service
- We accept bank transfers, credit cards, and approved payment methods
4. Cancellation Policy
- More than 7 days before service: Full refund
- 3-7 days before service: 50% refund
- Less than 48 hours: No refund
- No-show: No refund
5. Passenger Conduct
Passengers must behave respectfully towards the driver, vehicle, and other passengers. Smoking, drugs, and excessive alcohol are strictly prohibited. Damage caused by passengers will be charged to the booking party.
6. Liability
Our liability is limited to the value of the service provided. We are not liable for delays caused by traffic, weather, or other circumstances beyond our control. All vehicles are fully insured.
7. Force Majeure
We are not liable for non-performance due to events beyond our control, including natural disasters, government actions, or transport strikes.
8. Luggage
Each passenger may bring one suitcase and one carry-on. Additional luggage should be declared at booking. Valuables are the responsibility of the passenger.
9. Governing Law
These terms are governed by the laws of the Netherlands. Any disputes shall be resolved in the courts of Amsterdam.
10. Contact
Questions about these terms? info@amsterdambus.net